Richmond Employee Assistance Program (REAP) offers supervisors assistance from qualified counselors for employees with personal and professional difficulties affecting their job performance. REAP is an effective, comprehensive people management tool providing assistance to managers and supervisors. Employees can be referred to REAP for counseling service in several ways.
Formal Referrals
Through a Formal Referral, a supervisor can require an employee to see a REAP counselor to discuss a work-related problem such as:
- attendance,
- work performance or productivity,
- corporate substance abuse policy violations, or
- inappropriate personal behavior.
When you formally refer an employee to REAP, the employee is required to meet with a counselor and complete the treatment plan established by the counselor. The counselor will request that the employee complete a Release of Information form which would allow the counselor to provide you appropriate information about the situation and/or treatment. Without a Release of Information form, the counselor will be able to provide you with updates about the employee’s compliance and their professional recommendations.
IMPORTANT: If you believe that the employee may harm themselves or others, please call 911 immediately.
To start the Formal Referral process, call REAP to let them know you plan to formally refer an employee or to let them know that you have already done so. You can also, if you prefer, complete this Formal Referral Form and send it to our counselors at reap1afgc@gmail.com.
Provide your employee with the REAP phone number (804-270-4068) so they can schedule their first session.
Self-Referral: You can also recommend REAP’s free counseling and referral services to any employee or family member whenever you believe it would be helpful. REAP counselors are licensed professionals with experience helping individuals manage personal issues including:
- marriage or family conflict,
- relationship issues,
- communication problems,
- job stress,
- anxiety or depression,
- substance misuse or abuse,
- legal problems, and
- financial difficulties.
Simply let your employee know that REAP services are available to them and provide the phone number (804-270-4068). Appointments are typically available within 2 business days. You will not receive any information about the employee’s involvement with REAP when they seek services through a self-referral.
What other services are available to supervisors?
REAP offers personal development seminars for your employees on topics including communications skills, conflict resolution strategies, alleviating job stress, and coping with other family or emotional issues. You may contact REAP to arrange for a seminar any time you believe that your employees would benefit from participating a group learning event.
A REAP counselor can be available to your employees for on-site counseling following a traumatic incident such as the death of an employee, employee layoffs, or a workplace accident.
REAP certified substance abuse professionals will assist your company in designing, implementing and managing a substance abuse policy in the workplace and provide periodic training sessions for managers and supervisors on substance abuse policy enforcement.
REAP provides consultation services to management and human resources departments for policy development.
REAP brochures are available to provide employees with an overview of REAP services available to them. Call our office to request brochures.
Self-referring clients’ contact and interaction with REAP is strictly confidential except in crisis and protection situations (risk or suicide, violence or child abuse).
Formally referred clients are asked to give written permission for the REAP counselor in order to provide the employer with appropriate feedback.
Contact REAP at 804-270-4068.
REAP 